Shipping Policy

At AMOR SOUL, we are committed to delivering your skincare products safely and promptly. Please read our shipping guidelines below.

1. Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Delivery Time

• We offer standard shipping and express shipping (if available at checkout).

• Estimated delivery times:

  • Standard Shipping: 7–15 business days

  • Express Shipping: 3–7 business days

• Delivery times may vary depending on location and customs clearance.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and the shipping method selected.

• Free shipping promotions may be available on certain orders or during special offers.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• You can use this number to track your package through the carrier’s website.

5. International Shipping

• We ship worldwide.

• International customers are responsible for any customs duties, taxes, or import fees.

6. Lost or Damaged Items

• If your order is lost or arrives damaged, please contact us within 7 days of delivery at:
  📧 Email: neo.ou@hotmail.com

• We will assist in resolving the issue promptly.

7. Contact Us

For questions regarding shipping, delivery times, or order tracking, reach out to us at:
📧 Email: neo.ou@hotmail.com